52,000 telecoms user complaints registered in Q1 of 2020
Total of 97% of all complaints resolved, with largest number of complaints on ADSL services
Latest in Tag: The National Telecommunications Regulatory Authority Highlight
Latest in Tag: The National Telecommunications Regulatory Authority
September may be crucial month in telecommunication sector
Although the four mobile telecom companies, Vodafone, Orange, Etisalat, and Telecom Egypt received the 4G licence, the National Telecommunications Regulatory Authority (NTRA) has not announced a final date to activate the service. The four companies redistributed their frequencies and began the pilot operation of the fourth generation services in preparation for obtaining NTRA approval to …
No increase in prices of mobile top-up cards: NTRA
The card worth EGP 10 now sells for EGP 11, gives balance of EGP 10 and additional balance of EGP 0.30Â instead of EGP 0.40
NTRA launches campaign on mobile markets this weekend
Campaign aims to confiscate unauthorised mobile devices and illegal mobile lines
Browsing quality index declined in February
Improvement in the video streaming quality Index, according to NTRA
Marked improvement in quality of mobile voice call services in October
Internet connection quality continued to decline, says the NTRA
Greater Cairo sees improvement in internet browsing on mobile phones in July: NTRA
The National Telecommunications Regulatory Authority’s (NTRA) report for July revealed a significant improvement in the quality of internet browsing on mobile phones (HTTP Browsing Test) in Greater Cairo. NTRA tested more than 16,111 attempts to browse the internet through Egypt’s three main mobile networks—Vodafone, Orange, and Etisalat. All in all, only two attempts were disconnected, …
NTRA, Finance Ministry determine application mechanisms of VAT on top-ups
The agreement includes not changing prices after the tax is increased to 14% next year
TE signs 4G licensing contracts and becomes integrated operator
The licence is worth EGP 7.08bn, part of which will be paid in dollars and part in instalments over four years
NTRA apprehends company for possession of illegal international call devices
The National Telecommunications Regulatory Authority (NTRA), the police, and Telecom Egypt have located and apprehended a company in Heliopolis for possessing illegal communication devices that can receive international calls illegally. The company provides communication services without the mandatory prior consent of the NTRA. According to an NTRA press release, the company contracted with international call …
Decline in quality of mobile services in February
Etisalat rated best, Orange worst in terms of number of dropped calls, says NTRA
NTRA tests mobile quality in Greater Cairo with 30,800 calls
Etisalat is the worst in mobile internet in January 2016 report
NTRA conducts 31,600 tests on Internet surfing in Greater Cairo
The tests were conducted through the three major mobile operators in the Egyptian market