Latest in Tag: NTRA Highlight
Latest in Tag: NTRA
NTRA fines telecom service providers EGP 24m for violating telecom quality standards
The measurement methodology used entailed conducting quality-measuring tests on samples of voice calls and data services to determine the quality of telecom services provided for users within the Egyptian market.
46% increase in average daily use of mobile internet in the summer of 2022: NTRA
Furthermore, according to the report, the rates of fixed Internet use increased by 32%, supported by an increase in the number of fixed internet users by about 904,000 users.
NTRA launches the third training session of EG-ATRC with the participation of 7 African and Arab countries
Training topics to be embarked upon in EG-ATRC’s third session are type approval and smart cities, as the African governments seek to maximize the utilization of Egypt’s smart city modules; like the New Administrative Capital and the City of New Alamein, etc. To this end, the session’s agenda provides opportunities for seamless communication among African experts to exchange insights and utilize the leading experience of Egypt in this field.
NTRA signs MoU with Romanian counterpart on side-lines ITU Plenipotentiary Conference
The MoU stipulates cooperating and exchanging experiences in the areas of developing policies and organisational strategies and building human capacities in the field of digital transformation.
Egypt among 20 most vulnerable countries to cyber attacks: NTRA
Ahmed Ali, Vice President of the National Telecom Regulatory Authority (NTRA) for Cybersecurity Affairs, said that Egypt has felt the importance of having a center to receive and follow up Internet emergencies in 2008 after the incident of the Internet outage in Egypt that year, after which the Egyptian Computer Emergency Readiness Team (EG-CERT) was launched in 2009. It started operating with six people, and now there are at least 100 employees at the centre.
NTRA refunds EGP 3.8m to users, fines companies EGP 11.2m
This came in the NTRA’s semi-annual report of the telecom service users’ complaints follow-up system, which presents the most important indicators related to the complaints of users of fixed and mobile services, along with fixed internet and mobile data, and the percentage and time of response to customer complaints after their escalation to the NTRA.
NTRA experts chosen for leading positions in ITU
Wael El-Sayed, the Senior Expert at the NTRA, had been previously chosen as President of ITU-R Study Group 1 on spectrum management, whereas Mr. Ahmed Said, Senior Expert at NTRA, had been also chosen as President of ITU-T Study Group 3 on economic issues. Therefore, Egypt has become the first state across the world to simultaneously preside over the ITU Study Groups within each sector of the agency’s three major sectors.
NTRA removes illegal telecom networks in Giza harming service quality
Many users living in Haram, Faisal, and Kirdasa complained about poor service quality
International Telecommunication Union selects My NTRA among top 5 global projects in field of digital governance
This is after it received the highest voter turnout at the World Summit on the Information Society (WSIS) Forum of the International Telecommunication Union among 966 submitted projects.
NTRA removes illegal telecom networks affecting service quality in Giza
Such networks had a negative impact on the quality of telecom services provided to users in Haram, Faisal, Kirdasa, and the surrounding areas within a diameter of 12 km, affecting voice and data transfer services.
NTRA adds e-wallets to ‘My NTRA’ interactive services
Using their ID numbers, users can identify e-wallets registered with their name across the networks of the four mobile operators in Egypt’s market and across banks as well. Users may also cancel such wallets via the app.
NTRA expert Ahmed Said selected as first Arab president of ITU-T Study Group 3
ITU-T Study Group 3 is considered one of the major study groups at the level of ITU, being concerned with setting the economic and regulatory international standards of the telecommunication and information technology sector across the world.
NTRA allocates new frequencies to Orange with TDD system, for $440m
The NTRA and Orange Egypt signed an appendix agreement to license the mobile services issued to the company to allow it to use the new frequencies.
NTRA receives 121,700 customer complaints within 6 months
The report presents the most important indicators related to the complaints of users of landline and mobile services, ADSL, and mobile internet.
NTRA issues regulatory framework for IoT services in local market
It comes in line with Egypt’s strategy to foster digital transformation across its different sectors
NTRA obtains ISO certificate
This comes within the framework of the agency’s orientation to apply international standards in institutional management methods for the governance of telecommunications services with companies licensed to operate in the Egyptian market, which contributes to enhancing the investment climate in light of a fair and attractive competitive environment in accordance with international standards, in addition to raising the efficiency rates of the system of governance of telecommunications services provided to users.
NTRA facilitates ADSL contracting for elderly people
NTRA also directed the operators to give priority to such a valued category of users so as to get their transactions promptly finished up without making them wait, should they visit the company’s branch.
NTRA raises efficiency of mobile services in Sinai with EGP 513m investment
According to a press release issued by the Authority today, NTRA will finance raising the efficiency of services in the governorates of North and South Sinai through its comprehensive service fund. It is the fund concerned with financing the projects of the national plan for communications and information infrastructure to provide basic communications services.
Vodafone negotiates with NTRA over trial operation of 5G services in New Capital: CEO
Company builds 590 portable communication towers recently, working to build 250 more, says Mohamed Abdullah
Egypt’s NTRA receives award for best research in communications
Winning research had significant impact on development of communication systems and services
Egypt fines mobile operators EGP 20m for number portability violations
Mobile companies were fined for unjustified rejections of number porting requests
BT Group licensed for connectivity services via international networks
Company to provide connectivity services between companies operating in Egypt, their branches abroad
Egypt’s Telecom Regulator doubles fines for operators offering poor quality services
Mobile users can enquire about or cancel entertainment services through free code service, *155#
Egypt’s Telecom Regulator orders free use of mobile apps for persons with disabilities
Approach is to ensure easy access to telecommunications, Internet for disabled users
Egypt obliges ADSL operators to provide free consumption notification to users
Messages to be sent once consumption hits 50%, 75%, and 100% of Internet package
Egypt telecom regulator holds symposium for stakeholders on market controls
NTRA stresses importance of new digital portal for import, licensing services
Egypt’s telecom regulator monitors mobile service quality during 4Q 2020
Data transmission services increased from 3.5m samples in October to 6m samples in December
Communication service users refunded EGP 970,000 in Q4 of 2020 after NTRA intervention
The National Telecom Regulatory Authority (NTRA) has revealed that a total of EGP 970,000 was refunded to communication service users in the fourth quarter (Q4) of 2020 after it intervened to settle their complaints.
Egypt witnesses 17% increase in mobile wallets since March 2020: NTRA
The volume of electronic transactions through mobile wallets increased to 9.9m transactions in October, compared to 3.9m transactions in March
NTRA accepts, approves TE’s new package of frequency bands
TE has also implemented a strategy of transformation from an integrated telecommunications service provider to the best provider of ICT services in Egypt.